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Tuesday, 18 December 2018 10:40

Regulator goes after telcos over complaints-handling rule breaches

Australia’s telecommunications regulator, the Australian Communications and Media Authority, is taking a heavy-handed approach to non-compliance with complaints-handling processes by telcos, with only 7 out of 41 telcos investigated found not to be in breach of the rules. And telcos who fail to carry out remediation directions issued by the ACMA face fines of up to $10 million.

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CYBERSECURITY

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PEOPLE MOVES

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GUEST ARTICLES

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RESEARCH & CASE STUDIES

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Channel News

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